Complete Story
10/02/2026
The Next Generation MyCare Program Has Rolled Out Across the State
On August 1, the Ohio Department of Medicaid (ODM) completed its rollout of the Next Generation MyCare program across the state. When your benefits begin depends on when the program became available in your county and whether – and when – you select a plan or are automatically assigned one. See when the program became available in your county your countyand keep reading to learn more.
Members in counties that rolled out in April, May, June, or July: You are now receiving care through a MyCare plan.
Members in counties that rolled out in August:
- If you selected a plan before your county rollout date, you are now receiving care through your selected plan.
- If you did not select a plan before your county rollout date, you will be automatically enrolled in one for your Medicaid benefits. You will begin receiving benefits through that plan 90 days after your county rollout date. If you have not already, you should receive a letter from ODM with more information about your plan and its start date. If you want to get your benefits through a Next Generation MyCare plan sooner or change your plan, contact the Ohio Medicaid Consumer Hotline at 800-324-8680.
Members eligible for the MyCare Ohio Waiver: You will start receiving services through the waiver once your plan starts.
Once you are enrolled with your plan, you should receive a new member ID card and other information explaining your benefits. You can keep seeing your current doctors for a limited time after you start receiving care through the program. After that transition period ends, you’ll need to make sure your doctor is in your plan’s network.
Need help or want to learn more?
Call the Ohio Medicaid Consumer Hotline at 800-324-8680 Monday through Friday 7 a.m. – 8 p.m. and Saturdays 8 a.m. – 5 p.m. Eastern time or visit the Ohio Medicaid website.
View the following resources:
